Live demo

We built this for Localised

This is a working AI agent that handles order tracking, returns, shipping questions, sizing guidance, and multilingual support for Localised's international shoppers across 50+ markets.

Try the Localised AI agent

Ask it about order tracking, returns, international shipping, duties and taxes, or sizing across any of Localised's brand storefronts. Real workflows, real knowledge, real guardrails.

"Where is my order LOC-2026-84721?"
"I need to return something that doesn't fit"
"Will I be charged customs when my package arrives?"
"What's a US size 8 in UK sizing?"
Call (901) 686-7176

What Lorikeet Can Deliver for Localised

Built around real shopper scenarios across international ecommerce.

Order tracking (WISMO)

Real-time order status, carrier tracking links, delivery estimates, and proactive shipping updates across all international markets.

Returns and exchanges

Return initiation, label generation, return tracking, refund timelines, and guidance on the exchange process.

Shipping and duties

Delivery times by market, DDP shipping explanation, customs clearance, and address change handling for international orders.

Sizing and fit

International size conversions (US/UK/EU), brand-specific fit guidance, and recommendations for between-size shoppers.

Multilingual support

Responds in the customer's language across 50+ markets. Supports English, French, German, Spanish, Japanese, Korean, and more.

Payment and billing

Multi-currency pricing, local payment methods, refund status tracking, and double-charge resolution.

How we built this for you

This demo was built from scratch for Localised. Real logic for real shopper scenarios.

1

Imported your knowledge

Pulled Localised's shipping policies, return processes, duties model, and sizing guides into the AI's knowledge base.

2

Built workflows

Created shopper-specific workflows for WISMO, returns, shipping, sizing, and multilingual support.

3

Added guardrails

Configured ecommerce-specific guardrails for accurate order info, return eligibility, and confident responses.

4

Stress tested

Ran simulated shopper conversations across happy paths, edge cases, and adversarial scenarios.

Ready to Scale Your International CX?

Connected to your actual order data. Handling real shopper queries across 50+ markets. This sandbox is just the start.

Finish Setting Up Your Sandbox